Privacy Policy

Spark Education & Visa Services (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website https://sparkedu.com.au and our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. What Information We Collect

We may collect the following types of information from you:

Personal Information:

Full name
Date of birth
Nationality
Passport or visa details
Contact information (email address, phone number, address)
Educational qualifications
Employment history
Financial information (for visa or admissions purposes)
Sensitive information (such as health data or criminal history, only when relevant and with consent)

Non-Personal Information:

Browser type and version
IP address
Device type
Operating system
Referral source
Pages visited and time spent

2. How We Collect Your Information

We collect your personal information through:

Online forms on our website
Consultation bookings
Emails and phone calls
In-person meetings
Third parties (e.g. educational institutions, partners, or agents) with your consent

3. Why We Collect Your Information

We collect and use your personal information for the following purposes:

To provide education and visa consultancy services
To assess your eligibility for visa or education options
To lodge applications on your behalf
To communicate important updates or requirements
To improve our website and services
To comply with legal or regulatory obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

The Department of Home Affairs
Registered Migration Agents
Educational institutions and training providers
Health insurance providers
Australian Skills Assessment Authorities
Our employees, agents, and contractors
Third-party service providers (e.g. cloud storage, CRM systems)

We only share information when necessary and ensure all third parties comply with applicable privacy laws.

5. Data Storage and Security

We take reasonable steps to ensure your personal data is:

Accurate, up-to-date, and complete
Stored securely through physical and electronic safeguards
Protected against loss, misuse, unauthorised access, modification, or disclosure

All sensitive data is encrypted where applicable and stored on secure servers.

6. Overseas Data Transfer

Some of our third-party service providers may store or process data outside Australia. When this occurs, we ensure they comply with Australian Privacy Principles or are bound by similar privacy obligations.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if the data is inaccurate or outdated.

To request access or correction, please contact us at:

📍 Office: Level 11/338 Pitt St, Sydney NSW 2000, Australia
📧 Email: [email protected]
📞 Phone: +61433459738
🌐 https://sparkedu.com.au

We may ask you to verify your identity before responding to such requests.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyse visitor behaviour
Personalise user experiences

You can manage or disable cookies via your browser settings, but this may affect your experience on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated “Last Updated” date. Your continued use of the website or services after changes are made signifies your acceptance of the revised policy.